What others are saying...
I really appreciate how easy your Success Management team is to work with. They provide great customer service and our clients have said they’ve been very helpful to them also. Your project manager has been amazing to work with. Her knowledge of knowing what I am asking and just knowing what will make more sense with some of the options there are for our program with Recovery Trek. I just want you to know you all have been amazing to work with and hope to meet you all in person someday.
~A.M , Program Manager,Treatment Ctr. Manager, HTWC
"I am glad to hear there will be some new updates rolling out this week, and I'm happy to hear our intake form will be completed in the next couple weeks, you guys are doing a great job and I appreciate all the work everyone at RecoveryTrek is doing, it lets me know that we made the right choice with RecoveryTrek."
~Marlin M., HTWC Project Coordinator, Eagle Butte, SD
"I have recently begun my 7th year as case manager with (agency name). Our agency has dealt with two (2) third party administrator (TPA) companies during my tenure. In my opinion, RecoveryTrek (RT) has provided (our agency) with excellent support in the time we have been “partners”. So, while my experience is limited, I can easily endorse RT as the TPA “to beat”. First, about the technology. As a moderately skilled computer user, I can say with confidence that RT’s programs/technology offer many advantages. The system is very user friendly, very logical and very comprehensive. It provides a plethora of information. (Our agency) has very specific needs in terms of reports. We’ve found RT provides the precise information used by our staff on a daily base. Reports are modified to meet our needs and when a variation is needed/requested, RT is more than ready to explore solutions and most always able to accommodate the request. Key to (our agency’s) monitoring is timely information. RT provides test results in a very timely manner. RT technology extends to alternate testing methods, as well. (Our agency) has been pleased with the effectiveness and affordability of the breathalyzer system offered to participants. And, the Mobile App has been very well received by our participants. I’ve found the RT staff at each level are extremely eager to provide what (our agency) needs. RT staff are very accessible to both our staff and our participants. Additionally, I have found RT to be quite flexible to our participants on the financial end of things. Many of our professionals come to (our agency) in dire financial situations and RT has done a great job of working with participants to allow uninterrupted compliance with our program. Participants are very appreciative. Suffice it to say, I have been happy working with RT and look forward to many years of collaborative progress in an effort to support our healthcare professionals."
~Steve S., MSW, LCSW, Case Manager, Hartford CT
RecoveryTrek is a Technology Solutions Provider and Third Party Administrator offering a full range of products and services related to managing successful substance abuse recovery programs. Our innovative Electronic Treatment Record, the Success Management Software (SMS), is specially designed for keeping track of a patient or participant’s trek through recovery. Our clients are Treatment Centers, Professional Health Programs, Hospitals, Clinics, Private Practices, and Individuals.
drug testing service, substance abuse monitoring software solutions, compliance monitoring software, alcoholism and addiction mobile monitoring applications, case management software for substance abuse. Substance Use Disorder. Alcohol Use disorder, Breathalyzer, BAC Testing, Domestic Violence courts, Tribal Courts, MRO Services, collection sites, drug court, healing to wellness court, wellness court, family wellness court, DUI court, accountability court, pre-trial diversion, family law, criminal law, criminal justice, probation, judicial.